Older furnace opened up for diagnosis and repair

24/7, no call center

Calls ring Mike’s cell, nights and holidays

Flat-rate before work

You know the price at any hour

Stocked truck

Most repairs done on the first visit

Milwaukee & Waukesha

Same-day in most cases

What counts as an emergency

  • No heat when it is below freezing outside, especially with children, older adults or anyone medically fragile in the house
  • No cooling during a heat advisory for the same households
  • Water pouring from a furnace, boiler or water heater
  • A boiler or furnace making a loud bang, smelling hot, or tripping breakers repeatedly

If you smell gas: leave the house, then call We Energies at 800-261-5325 and 911 from outside. If a carbon monoxide alarm is sounding: get everyone out and call 911. Call us after you are safe.

Thirty seconds of checks before you call

  • Thermostat set to Heat or Cool, with fresh batteries, and set a few degrees past the room temperature
  • The furnace power switch (it looks like a light switch near the furnace) is on, and the breaker is not tripped
  • The filter is not packed solid; a clogged filter trips furnaces and freezes air conditioners
  • The furnace door is fully closed; most furnaces will not run with the blower door off

A surprising share of no-heat calls turn out to be one of these. We would rather you fix it yourself than pay us to flip a switch. If it is still dead, call.

What happens when you call

Mike answers or calls you straight back with a real arrival window. The truck carries the parts that fail most often on the major brands, so most emergency repairs are finished on the first visit, and you get a flat-rate price before any work starts, at any hour. No surprises on the invoice, and the repair is guaranteed for one year, parts and labor.

Recent repair calls

Photos from our own jobs, not stock images.

What it costs

  • Service call: $179 nights, weekends and holidays; $99 weekdays 7 a.m. to 5 p.m.
  • Repairs: flat-rate, approved before work starts, any hour, guaranteed 1 year parts and labor
  • Temporary heat or cooling options discussed if a part has to be ordered

How it works

What happens when you call A-1

1

You call or text, any hour

A person answers 414-595-5175, not a call center. We ask a few quick questions and give you a real arrival window, not a guess.

2

We find the actual problem

We test before we replace anything and show you the readings, so you can see what failed and why.

3

You approve a flat-rate price

You get the price before any work starts, with repair and replacement options in writing when both make sense. No hourly surprises.

4

We fix it, test it and clean up

Most repairs are finished on the first visit. We test the system, clean up after ourselves and explain what we did.

Specials, financing and rebates

Comfort you can afford, all year.

Everyday offers with no expiration date. Mention the one you want when you book; details are on the Specials page.

$89

Precision Tune-Up

Furnace or AC. A full safety and efficiency check before the season hits, with a written report of what we found. Book it online.

$500 off

A new furnace or AC install

Lennox and Rheem high-efficiency systems, installed to code and permitted when required, with our 10-year parts and labor warranty on installs registered with the manufacturer.

$1,000 off

Furnace + AC bundle

Replace both at once and save $1,000 instantly on a qualifying high-efficiency furnace and air conditioner package.

Already have a replacement quote? Get a free second opinion.

We will give you our own written replacement estimate, free. If we think a repair makes more sense than a new system, we will tell you.

Never think about a tune-up again: join the A-1 Comfort Club.

A yearly maintenance visit for each system and priority on no-heat and no-cool days, plus 15% to 20% off repairs on the higher plans. From $150 a year for one system.

Why Milwaukee calls A-1

Big-company standards. Local-shop accountability.

Flat-rate pricing, quoted first

You approve the number before a tool comes off the truck. No hourly surprises, no upselling.

24/7, and no call center

After-hours calls ring Mike’s cell, not a call center. If he is on another call, text or leave a message and you hear back quickly.

Authorized Lennox and Rheem dealer

Factory-backed equipment and warranties, and we service every brand you already own: Carrier, Trane, Goodman, York, Bosch, Mitsubishi and more.

Repairs guaranteed 1 year, installs 10

Every repair is guaranteed for one year, parts and labor. New Lennox and Rheem installs registered with the manufacturer carry a 10-year parts and labor warranty, with limited lifetime heat exchanger coverage on select models.

State-registered, veteran-owned

Wisconsin Registered HVAC Contractor #1304500, BBB A+ accredited, NATE-certified technicians, and a crew of eight with 115+ years in the trade. One shop in South Milwaukee since 2014.

4.9 stars from 440+ neighbors

Every review is public, including the critical ones, and we reply to them. Judge us by the whole record.

Good to know

Frequently asked questions

Do you really answer at 2 a.m.?

Yes. The emergency line rings Mike’s cell. If you get voicemail because he is on another call, leave a message or text and you will hear back quickly.

Do you charge more at night or on weekends?

Yes. Calls on nights, weekends and holidays are billed at our after-hours rate. You get the exact price when you call, before anyone heads out, and Premier Comfort Club members pay daytime rates any time.

How fast can you get here?

Inside Milwaukee County, usually within a couple of hours, often faster; we give you a real window when you call. Waukesha County is a bit longer depending on where you are.

Can you give me a temporary fix if the part has to be ordered?

Usually. Depending on the failure we can often get the system running safely while the part is on the way, or help you set up safe temporary heat or cooling. We will tell you the options and the price before doing anything.

Are your repairs guaranteed?

Yes. Every repair is guaranteed for one year, parts and labor. If something we fixed fails within that year, call us and we make it right at no charge.

Reviews

What emergency customers say

Word-for-word excerpts from Google reviews, names shortened. Overall: 4.9 stars from 440+ reviews.

5 out of 5 stars

“We had our heater break down during Milwaukee’s freezing negative-degree weather and contacted several contractors, but no one could offer same-day service. A-1 responded immediately…”

Melisa F. · No heat, evening call · Google review

5 out of 5 stars

“Mike arrived within 15 minutes of my call, which was incredibly impressive, especially considering today was one of the hottest days of the year.”

Jackie S. · AC repair · Google review

5 out of 5 stars

“My heat went out suddenly during Thanksgiving weekend, and Mike was an absolute lifesaver. Even with his busy schedule, he made time to come out and take a look at my furnace.”

Briana S. · No heat, holiday weekend · Google review